Privacy Policy

Here at Melolivia Flowers, Chair covers and Décor we take your privacy very seriously.   We will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will not contact you, with the information provided, about any other services/products unless you specifically request it.

We will not pass on any of your personal information to any other party.

We would only ask you for your bank details to re-fund a security deposit

We will only ask for your address to enable delivery of our products/services.

All sensitive information, such as bank details or your address will be deleted/destroyed as soon as it is determined that it is no longer required or within 6 months of your wedding date. 

The only person who has access to your information is the owner of Melolivia Flowers, Chair covers and Décor.

Melolivia Flowers logo

Delivery and Shipping

We offer a FREE delivery service within 25 miles radius of

Hilton, Derbyshire, DE65 5HB

 

Nationwide orders will be posted via our track and sign service.

(Please contact us for our latest postage prices)

 

 With adequate notice

(At least 12 weeks)

we aim to have your order completed and delivered at least 1 calendar month

before your wedding

  

How to pay   

We accept payments via the following; BACS transfer, Cash, PayPal (3.4% fee to use this service)    

Payment plans are available at our discretion.

To secure your date we require a £15 holding deposit (which will be taken off the final balance once your order is complete) 

50% of the order value will be required at least 12 weeks before your wedding day. 

  

The remaining balance will be required at least 4 weeks before your wedding date and/or before delivery/postage.